Welcome In!

Hey! I’m glad you’re here. I’m Raphaël — a skilled UX researcher, operations-minded strategist, and implementation partner. I specialize in translating user needs into actionable insights that help shape product strategy, content systems, and design decisions.

I bring a strong command of qualitative methods — from scrappy, guerrilla testing to longitudinal, mixed-methods projects — with fluency in quantitative approaches that strengthen analysis and storytelling.

I thrive at the intersection of research, operations, content, and product implementation. At organizations like the Chan Zuckerberg Initiative and ShelterTech, I’ve supported mission-driven teams by optimizing research ops, building user-centric content ecosystems, and improving user onboarding experiences. Across projects, I focus on building inclusive, human-centered solutions grounded in empathy, adaptability, and a bias toward action.

Go ahead - take a look!